Last Updated: January 2025
Our services are non-refundable. If you are not fully satisfied with the quality of your cleaning, you must notify our main office within 24 hours. We will promptly return to address and correct the issue at no additional charge. This remedy is exclusive and replaces any right to a refund or other compensation.
At Maids of Cy-Fair, your satisfaction is our priority. While we do not offer refunds, we stand behind our work. If you're not happy with your cleaning:
Late Cancellation Fee: $100
Cancellations made less than 24 hours before your scheduled appointment will incur a $100 cancellation fee.
We understand that life happens. To avoid the late cancellation fee, please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
If you are not satisfied with the service, please contact us at info@maidsofcyfair.com. We'll do our best to address your concerns and make things right, but refunds are not guaranteed.
Our commitment is to provide excellent service and we prefer to resolve any issues by returning to your home to complete any missed areas or address any concerns you may have.
As a service-based business, our team dedicates time, effort, and resources to every cleaning appointment. By offering to return and re-clean rather than providing refunds, we can:
If you have any questions or concerns about this policy, please contact us.
